My wife has not been able to access her hotmail account for three days now. She can not send, receive, or see her emails, she is dead in the water. It is hard to express the frustration. I can get into my account so it’s only affecting certain people.
It doesn’t seem likely she is the only one having the problem, Hotmail is pretty popular. But there is no mention of this issue anywhere on the internet. The only news story I could pull up on Hotmail was a discussion of how to cope with the imposed transition from Hotmail to outlook. Try adjusting to NOTHING.
This is what she sees when she logs into her hotmail account …
The message “there seems to be a problem with Outlook right now”
We can find a screen that does acknowledge a problem, it says they know that ‘we might not be able to see all our email messages‘ – HEY! – She can see NOTHING! Her status message hasn’t changed much since Thursday when the problem started, although it has been reposted seven times now with later time stamps. The next scheduled status update is set for mid tomorrow. The public microsoft hotmail status screen shows the service as running completely fine, however when she logs in the same screen shows that there is a problem. Nice way to keep the problem on the down low guys.
I apologize if this is out of context for my usual topic matter, but sometimes you feel frustrated and don’t know what to do about it. When its a fortune 500 company and nobody seems to even know about a problem, its unnerving.
In The End
When it comes back online she will get back to confirming appointments and finding out about scheduled events again, and we might just look back at this as a momentary frustration. Hotmail is free, so someone will probably also point out that we are getting what we are paying for. Nevertheless millions of people do use the service, it is still surprising that it could be down for this long and nobody has said anything about it.